Medigap Insurance

I wanted to change my Medigap Plan to a different Medigap Plan during the plan change period designated by Medicare . I spoke with the agent who sold me my original policy and she did not want to take the time to help – she did not check into any other policies but yet told me it was not worth changing policies so I kept my policy for the next year. During the sign up period of the following year I called the agency again and got nowhere so I asked around for references and the second insurance agent I dealt with told me it was worth looking into other policies but he did not want to do so at this time. His recommendation was a plan he had all his clients on – it had higher premiums for the same exact services as my original plan.
Frustrated with bad service, I looked online and tried Medicare Mall. I explained my experiences and we went over different options and settled on a plan I am happy with.
The insurance company made a mistake on my paperwork and Cal took the time to follow up with them and myself to make sure everything was finalized properly. I have recommended him to friends and commend him on his service.