I have been a completely satisfied Medicare Mall customer for 5 consecutive years and I can’t imagine trying to navigate the Medicare system without them. When they were first referred to me 5 years ago by a co-worker as I approached Medicare eligibility I had no idea what the various parts of Medicare covered or why I needed additional coverage. Their staff are very pleasant and easy to work with and they took the time to completely explain all my options then recommended the best plans for my situation and facilitated the application processes for me. Each subsequent year they have reassessed my changing coverage needs and current drug lists to find the best plan.
In 2017 I was especially grateful for their help since my wife was turning 65 and they moved both of us to a different Medicare Supplement insurer which saved us nearly $1,000 per year compared to getting her coverage from my former supplier. Then during our annual phone call in October 2017 they spotted the fact that my current Part D insurer was not going to cover one of my tier 3 prescriptions in 2018 and moved me to a new provider for an annual savings of over $1,500 per year!
I will be a Medicare Mall customer for life!